Support – Vilkas Suite

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    Products

    Customised products

    In Vilkas' Pro webshops, you will find a function for customised products. With this function, you can add text or image fields for the product,...
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    General

    Metrics in the shop administration

    In the administration of the Vilkas Suite shops, you will find small handy indicators that allow you to see the situation of the shop at a glance....
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    Payments

    Paytrail and Checkout merge - Vilkas Suite

    With the acquisition, Paytrail and Checkout Finland have merged into the same company and payment services will be merged. You can read more about...
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    General

    How to get the shop on its own domain?

    Starter Mini Active Pro Once your online shop has been activated it can have its own domain added. For the address that will be...
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    marketing

    SMS messages from your online shop

    Starter Mini Active Pro This feature will be removed. It is not recommended to use it in new shops. With the function...
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    Payments

    Klarna update 2020

    Starter Mini Active Pro Important information: The old interfaces of Klarna Checkout and Klarna Payment Methods will...
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    Payments

    Avarda

    Starter Mini Active Pro With Avarda's payment solutions, you will get more returning customers to your business, increase...
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    marketing

    Google Analytics

    Starter Mini Active Pro Register in Google Analytics Your webshop has a ready-made Google Analytics integration that...
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    marketing

    Google Search Console

    Starter Mini Active Pro Google Search Console (formerly Google Webmaster Tools) is a service that you can use to see...
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    marketing

    Facebook product feed

    Starter Mini Active Pro Option 1 - Google Shopping product feed Available in Active and Pro shops. You can use the Google...
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    Products

    Product with an open price

    Starter Mini Active Pro In the Vilkas Suite shops it's possible to add a product without a fixed price, where the...
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    marketing

    Mailchimp integration

    Starter Mini Active Pro It's possible to integrate the shop to Mailchimp for newsletters and email automation. Mailchimp...
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    Design

    Downloadable theme: Sport

    Our Sport theme is a modern, clear and responsive theme. You can download it and start using it in your shop by following the instructions below.
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    Design

    Downloadable theme: Vilkas Vanilla

    Starter Mini Active Pro The VilkasVanilla theme is a stylish and responsive theme without side columns. You can download...
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    Products

    Inventory report

    Starter Mini Active Pro You can export an inventory report from the web shop that can be used directly for your...
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    Design

    Theme store

    On this theme store page, you can find responsive themes for Vilkas Suite web shop. Responsive themes automatically adapt to different screen...
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    Design

    Theme: Vilkas North

    Starter Mini Active Pro Vilkas North is a responsive theme for the webshop, that can be installed straight from the shop...
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    Design

    Downloadable theme: Kallela

    Starter Mini Active Pro The "Kallela" theme is a stylish and responsive theme with a column on the left. You can download...
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    marketing

    Product portals for marketing

    It's possible to add the shop's products to several different portals. For most of the portals the customer is actually sent to the shop to...
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    Design

    Downloadable theme: Rock

    Our Rock theme is a modern, clear and responsive theme. You can download it and start using it in your shop by following the instructions below. ...
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    Products

    Filter for better search results

    Starter Mini Active Pro The search filter function allows the customer to quickly find the product they are looking for....
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    Design

    The webshop's design

    Starter Mini Active Pro When talking about the webshop's design it often means what the shop looks like for the...
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    marketing

    Search engine optimisation for the online store

    Starter Mini Active Pro Ranking high in search engines is something that Vilkas Group sees as a priority when developing their...
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    Products

    How to create product variations

    Starter Mini Active Pro A product can have different alternatives, i.e. variations. Variations can be for example...
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    marketing

    Gift cards

    Starter Mini Active Pro If you want to sell gift cards in your shop you can use coupon codes by giving them a money value...
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    marketing Products

    Discount campaigns

    Starter Mini Active Pro Discounts can be set up in four different ways.- By changing the product "list price" and adding...
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    marketing

    Tracking codes for marketing

    Starter Mini Active Pro When using a third party for marketing they often ask you to add tracking code or pixels to your...
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    marketing

    Product ratings

    Starter Mini Active Pro Product ratings and reviews is a great way to convince a customer in their decision to buy or...
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    Payments

    Checkout

    Starter Mini Active Pro Checkout is a payment solution that allows you to receive payments in your shop via all Finnish...
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    General

    Shop and browser page cache

    Starter Mini Active Pro Both the web shop and the web browser have their own cache memories which makes the pages load...
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    marketing

    TradeTracker

    Starter Mini Active Pro TradeTracker does affiliate marketing or performance marketing where a retailer can create...
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    Products

    Category discount

    Starter Mini Active Pro With the category discount function you can add a discount to be valid for all the products in...
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    General

    Sales reports for the online shop

    Starter Mini Active Pro Print the sales reports to use in accounting and monitoring the sales. The reports can be saved...
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    General

    Pop-up blockers in web browsers

    Starter Mini Active Pro The standard settings in web browsers is to block information from being opened in a new window,...
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    Products

    Importing/Exporting Products

    Starter Mini Active Pro With the Import/Export functionality you can create or edit products, content pages or customers...
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    Payments

    PayPal

    Starter Mini Active Pro PayPal is a popular international payment method. In this list you can see in which countries...
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    Payments

    Euroloan

    Starter Mini Active Pro Euroloan is a Finnish financial service that offers flexible credit and loan solutions. They now...
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    marketing

    Coupon codes

    Starter Mini Active Pro It's possible to create coupon codes that the customer can then use to get a discount that is...
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    Design

    Use the Google Fonts service in your online shop

    Starter Mini Active Pro With the Google Fonts service it is possible to add special fonts safely and without the...
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    Orders

    Return form

    According to EU consumer directives all web shops should from the 13th of June 2014 offer a standard form that customers can use to inform they...
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    Logistics Orders

    Adding delivery methods

    Starter Mini Active Pro It's possible to add new delivery methods using several different types of settings. The type of...
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    General

    Integrations with external systems

    Starter Mini Active Pro The web shop can be integrated, i.e. automating the information flow with external systems. These...
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    marketing

    Search engine optimisation assistant

    Starter Mini Active Pro SEO Cockpit is a search engine optimisation assistant that analyses the online store SEO status...
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    Payments

    Klarna

    Starter Mini Active Pro Klarna Checkout is a payment method that offers the customers the possibility to pay their order...
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    Basic settings

    The shop's physical address

    The shop's physical address is set in a few different places in the settings. To be sure the addess is correct in all places you can use the list...
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    marketing

    Elisa chat

    Starter Mini Active Pro You can offer customer service through the Elisa chat service. The chat window is shown in your...
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    Design

    How to use jQuery code in the online shop

    Starter Mini Active Pro The layout and design of the web shop can be edited by using jQuery code. The code can be added...
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    marketing

    Nosto

    Starter Mini Active Pro Nosto is a marketing service for online shops. With this service you can show products of...
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    Payments

    Maksukaista

    Starter Mini Active Pro Maksukaista is a payment service that has been developed for e-commerce and all types of online...
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    Design

    Changing the mobile view design

    Starter Mini Active Pro The mobile view of the shop is optimised to be as simple to use and load as fast as possible....
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    Design

    Customise the design with CSS code

    Starter Mini Active Pro The design of the webshop can be customised with CSS code incase there is something that can not...
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    Design

    Add a picture slider in your online shop

    Starter Mini Active Pro If you would like to have a moving picture slider on for example your first page you can add this...
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    marketing

    How to add a Facebook or Twitter banner in the shop

    Starter Mini Active Pro If you have a Facebook page or a Twitter account for your shop you can easily add them as...
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    marketing

    ShopAlike

    Starter Mini Active Pro ShopAlike is an online shopping platform for fashion, shoes, home interior etc. They have...
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    Products

    Selling with different prices

    Starter Mini Active Pro It is possible to sell the same product for different prices to different customers. To do this...
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    Payments

    Payson

    Starter Mini Active Pro With Payson you can easily receive payments in your shop via cards, banks, SMS and invoice...
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    Orders

    Status icons in the order list

    Starter Mini Active Pro The status of the different order are shown in the list on the Orders > Orders page. At the far...
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    General

    Energy labeling on the product page

    Starter Mini Active Pro Since the beginning of 2015 the energy labeling must be shown on the product page for certain...
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    marketing

    Giosg Live chat

    Starter Mini Active Pro You can offer customer service in your web shop via Giosg live chat. Read more and order the...
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    Logistics

    Print address labels

    Starter Mini Active Pro You can print address labels straight from your web shop with a label printer by using the...
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    marketing

    Newsletters to your customers

    Starter Mini Active Pro Newsletter campaign To be able to send newsletters you first need to create a campaign on the ...
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    Design

    Use different styles to update your design

    Starter Mini Active Pro On the Design > My Styles page is a list of all the styles created for your shop. At the top of...
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    marketing

    Sharing the shopping basket

    Starter Mini Active Pro Products that have been added to the shopping basket can be shared with others. It's possible to...
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    Design

    Adding video in the shop

    Starter Mini Active Pro Video is a cheap way of marketing for e-retailers that can even be created by yourself by just...
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    Payments

    Paytrail (Old)

    Starter Mini Active Pro Paytrail is a payment service that allows you to take payments from credit cards and all Finnish...
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    Logistics

    Can I use a delivery method for specific countries?

    Starter Mini Active Pro You can use a delivery method for specific countries by using the "Regions" function. You can set...
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    General

    Can I sell my products VAT free to companies in other EU countries?

    Starter Mini Active Pro You can sell VAT free to companies in other EU countries if they register as a customer in your...
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    marketing

    Use of social media in e-commerce

    Starter Mini Active Pro A huge amount of people are using different social media services every day. For e-retailers this...
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    Products

    Show stock level for products

    Starter Mini Active Pro It is possible to show the stock level for the products in your online shop. On the...
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    Payments

    PayEx

    Starter Mini Active Pro PayEx offers a complete solution for payments all over Europe. Many of PayEx's service also work...
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    Products

    How to sell downloadable products?

    Starter Mini Active Pro With Active and Pro it is possible to sell files that the customer can download after ordering....
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