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Set up an online store without a deepdiving into technology. You can focus on the essentials, whatever it may be for you. If you have any questions or need help – we are here for you!

Contact information

We are Vilkas

Vilkas' employees are professionals in their field. Our experts work on customer service, sales, marketing and e-commerce development, among other things. We value the professionalism of our staff and the development of our expertise. 

We only work with good guys and the best experts in the field. Get to know us below!

OUR EMAIL ADDRESSES ARE FORMATTED

firstname.surname@vilkas.fi

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Customer service and sales

Reach us by phone or email

sales@vilkasgroup.com 

+358 3 410 90 419

Support

We help with questions related to your online store

support@vilkasgroup.com

+358 3 410 90 412

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Noora Kahra

CEO
+358 50 536 4620

Noora Kahra is Vilkas' CEO. During her long career in international partnerships, Noora has developed and grown Vilkas' partner operations significantly, thanks to which we can proudly offer our online retailers the most important and best partners on the market to support the growth of online shopping. Before her current role as CEO, Noora led Vilkas' marketing, partnerships, sales, customer service and support.

 

Customer Service, Support and Vilkas Now Sales

Pekka_savolainen

Pekka Savolainen

Customer Care Specialist
+358 3 410 90 412 (Vilkas' support number)

Pekka instructs new and more experienced Vilkas customers in online store operations. It is a pleasure to offer Vilkas' software and service that make everyday life easier in Finnish and English.

We dare to say that most of the support questions can be found in our comprehensive library of support articles with answers and operating instructions.

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Sanna Henriksson

Customer Service Manager
+358 3 410 90 419 (Vilkas' sales number)

Sanna is the familiar and reliable voice that Vilkas customers can always count on. She helps customers smoothly with both sales and billing – whether it's a new order or a question about an invoice, Sanna handles it clearly and with a smile.

For Sanna, great customer service comes straight from the heart. She is easy to approach and has a way of making every customer feel that their matter truly counts. With Sanna, things get taken care of – and it shows.

Marketing and Sales

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Linnea Orimus

Marketing Manager
+358 50 479 3528

Linnea is responsible for the strategic success of Vilkas' marketing, focusing on marketing and campaign planning, digital marketing development, and long-term strategic work. She ensures that the Vilkas brand is consistently and distinctively represented across all channels, building brand awareness both in domestic and international markets.

In marketing, we bring Vilkas' strong know-how and expertise as well as versatile, success-seeking services to our customers - regardless of the e-commerce platform in use.

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Hannu Henriksson

Sales & Account Manager
+358 50 410 7015

Hannu is an experienced sales professional whose long career across various sales roles shows in the way he meets every customer as an individual. For Hannu, the customer relationship doesn't end at closing the deal – he sees every contact through from start to finish, making sure each customer gets exactly what they need.

Hannu's strengths lie in genuine listening and his approachable nature. He speaks the customer's language – no IT jargon – and knows how to find the right solution even in complex situations. Hannu is the kind of person you can always turn to with confidence.

Experts in e-commerce services, customized project solutions, design, and sales

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Ari Paksuniemi

Senior Advisor
+358 50 550 8077

Ari is a digital commerce and marketing professional with over 20 years of experience. He has helped countless B2C and B2B e-commerce businesses, both large and small, to achieve success.

Ari’s practical and educational approach is a proven method for driving results, fueled by his passion for advancing Finnish e-commerce.

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Timo Korvenoja

COO
+358 50 65 013

For several years, Timo has been responsible for solution sales and building Vilkas' extensive partner network in the Nordics (Finland, Sweden, Norway). In a total of more than 20 years, he has closely followed the transition of sales and services online and has participated in the development of the online business and growth of countless companies.

Timo has a strong customer-oriented attitude to work. Today, he works as the head of the Vilkas Go solutions business.

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Pieta Honkanen

Head of Design
+358 50 515 0118

Pieta is Vilkas' Lead Designer, working with brand visuals and e-commerce design. She is passionate about strengthening and clarifying brands, providing clients with tools that make creating visual content easier.

Vilkas

Contact information

Phone

Sales:
+358 3 410 90 419

Invoicing:
+358 3 410 90 418

Support:
+358 3 410 90 412

Email

sales@vilkasgroup.com 

support@vilkasgroup.com 

firstname.lastname@vilkasgroup.com

 

Address

Näsilinnankatu 27B 9,
33200 Tampere

Opening hours

Sales Mon-Fri 10 – 16

Support Mon-Wen 10-16

Invoicing Wen-Fri 10-16

 

Billing Information

Verkkolaskut

E-invoicing address:
003710339964

Operator:
E204503 (OpusCapita Solutions Oy)


Email invoices

VilkasGroupOy.FI.P.110777-0@docinbound.com


Paper invoices (email address for scanned invoices)

Vilkas Group Oy
PL 90395
00021 LASKUTUS

Get in touch

"We invest in the well-being of our employees; we believe that thriving employees radiate well-being to our customers."