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How do you open a webshop?
Check out our video instructions
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Basic settings
Glossary
Account On the internet, a user account (also called “account”) is primarily needed for the utilisation of e-mail...
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What does "responsive" mean?
Nowadays, your customers will be visiting your online shop using a wide variety of devices, including PCs, tablets and smartphones....
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App Store
In the App Store you can find a variety of apps which help you boosting your business. Please note that the availability of apps...
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Introduction to your online shop
Watch an overview video about our webshops. With your online shop, selling is very easy. After you have set up the shop, your...
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FTP network protocol - Vilkas Now
FTP is a network protocol that is mainly used for transferring files, for instance between a computer of a user and a server. Due to...
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Import of data
You can find further information on importing, exporting and editing exported data in the article Import and export of data – overview...
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Domains
What is a domain? A domain is the address under which a website can be found – for example www.your-shop.com. Domains always have a so...
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Testing your shop / final function test
Before you publizise your shop, you should test it. To do that, visit your shop and double-check its design and the products'...
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Changing the order of elements
You can change the order in which certain types of list entries are displayed to your customers in your shop. Whenever this is...
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Viewing your shop
If you would like to view your shop as it is displayed to your customers, select View your shop in your shop’s administration area in...
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Editing exported data
You can find further information on importing, exporting and editing exported data in the article Import and export of data – overview.
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URLs of your shop / short URLs
To ensure a good search engine ranking, keywords should appear in the URL of a page. Your shop has a modern search engine optimized...
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XML sitemap of your shop
An XML sitemap is a list of URLs that provides information about the pages of a website. Submitting a site's sitemap to search engines...
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The setup assistant
The setup assistant starts automatically the first time you access your shop's administration area. Here you specify the key settings...
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Video tutorials
Overview of your shop Design of your shop Products in your shop Content in your online shop Payment...
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Exporting data from webshop
You can find further information on importing, exporting and editing exported data in the article Import and export of data – overview.
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The GDPR and your shop
On 25 May 2018, the European Union’s new General Data Protection Regulation (GDPR) came into effect. It specifies topics and actions...
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Opening and closing your shop
By default, your shop is closed to the public and customers cannot access it. You as the merchant can preview the shop by selecting...
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Login and password
To access the shop's administration, you must first log in to MyVilkas. From there, you will find a link to your shop's...
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Visitor counter
You can track the amount of visitors of your shop, their behavior and much more by using the free service Google Analytics. For more...
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API URL for your shop
For some external applications it might be necessary that you find out the API URL of your shop. To view your API URL, select Help in...
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The search function in the administration area
The search function is displayed in the administration area in different places, for example in the product overview. There is a quick...
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SSL / TLS encryption of your shop
SSL (also known as TLS) is the abbreviation for Secure Sockets Layer and refers to an encryption method on the Internet. SSL...
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Import and export of data – overview
You can import and export various types of data associated with your shop, such as products or categories. Importing and exporting are...
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Viewing the version number of your shop
We regularly update your shop software. Sometimes it might be helpful to know the version of the software that your shop is currently...
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Deleting customers
1. In the administration area in the main menu select Customers. 2. In the...
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Wish lists for customers
If one of your customers doesn't want to buy a product immediately, he can put it on his wish list. When he later visits your shop he...
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Custom HTML
HTML is a markup language that is mainly used to create web pages. You can insert your own HTML code on the content and category pages...
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Filter search / faceted search
To make it easier for your customers to find the products they want you can offer search filters in your shop. These filters appear on...
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Quick Start Guide
Contents 1. Overview of the administration area 2. Choosing your theme 3. Editing pages 4. Categories 5. Products 6. Payment methods
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CSV files
You can export data from your shop as a CSV file. Information on export and import of data can be found in the article Import and...
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Customer management
In your shop’s administration area, you can get an overview of your shop’s customers. In the main menu, select Customers. In the...
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