On 25 May 2018, the European Union’s new General Data Protection Regulation (GDPR) came into effect. It specifies topics and actions that organisations need to consider regarding data protection. Online retailers are also affected by the changes and need to take active steps to comply with the new provisions.

At the moment, the public is becoming increasingly aware of the issue of data protection. Many consumers are asking themselves who actually is collecting their data; why is their data being stored; and what exactly happens to it?

With the GDPR, the European Union intends to harmonise Europe-wide laws. Among other things, it specifies the requirements governing the inquiry and protection of personal data within the EU. Since 25 May 2018, organisations need to ensure that they are working in compliance with the GDPR. 

Competent support and legally secure statements can be obtained for instance from Trusted Shops. Trusted Shops is a specialist in legal advice for shop owners and knows exactly what is involved. To sign up for Trusted Shops, within your shop administration area you should select in the main menu Marketing and then Trusted Shops. If you then use the registration link shown there, you will receive discounted rates.


We have compiled a list of help articles to assist you regarding the GDPR.




While this article contains initial legal information, it makes no claim to completeness or accuracy. It may not under any circumstances replace legal advice in individual cases.