Klarna Checkout is now Kustom – here’s what that means for Finnish merchants

You may have already heard the news: Klarna Checkout is now Kustom. The core product remains the same — just with a new name and a renewed focus.

If you’ve been using Klarna Checkout (KCO), you’re already a Kustom merchant, and that means you’ll continue enjoying the same reliability and performance, with more control and future-ready tools coming your way.

What is Kustom?

Kustom was born in October 2024, when Klarna Checkout became an independent company — built to meet the real needs of modern merchants. Needs that go far beyond what traditional solutions can offer. Whether you're selling in Finland or scaling across borders, Kustom gives you a checkout that’s flexible, customizable, and tailored to your business. Because your business deserves the best (and so do your shoppers).

What hasn’t changed:

• The seamless checkout experience you’re used to, trusted by 24.000 merchants
• Klarna’s popular payment methods — alongside others
• High conversion rates
• Your current contract and technical setup
  
  

What has changed:

• We’re now fully focused on making your checkout even better
• You’ll manage everything in the new Kustom Portal, streamlining your operations and unlocking deeper insights
• You’ll gain access to exciting new features rolling out throughout the year. These include more payment methods like Apple Pay and Google Pay, enhanced customization tools for full control over UX modules and integrations, and a platform built for flexibility, scalability, and long-term growth
  
  

What makes Kustom different

✔️ A seamless experience, just like before — but now more powerful

Your customers still enjoy the frictionless checkout they’re used to. Your team continues using familiar payment methods and workflows, with no extra integration work needed.

✔️ More control, your way

Shape the checkout to match your brand and customer journey, from design to payment methods.

✔️ Built to scale with your business

Get support for 135 currencies and over 100 local payment methods in 46 countries, all without additional integrations.

✔️ Smarter tools, unified selling

In 2025, we're rolling out a new in-store payment solution and the Kustom Mobile Point of Sale app. Whether you sell online, in-store, or on the go, it all runs through one platform — no extra hassle.

Why this matters for Finnish merchants

As a Finnish merchant, you now have access to a checkout solution that’s fully focused on helping your business grow, without changing what already works. If you’ve been using Klarna Checkout, you’re already on Kustom. If not, it’s easy to activate Kustom Checkout through Vilkas’s admin panel.

Have questions or want to talk it through? Reach out to our support team at support@kustom.co or our sales team at merchant@kustom.co. You can login to the new Kustom portal directly at portal.kustom.co.

You’ll also find helpful info and FAQs here:  help.kustom.co and our general webpage: kustom.co/

Writer: Mikko Karjalahti Country Manager, Kustom Finland